FIRST YEARS > FAQs Library
vertical line divider FIRST YEARS provides a "common library" of FAQs documents, describing the skills you will need to succeed in distance courses. If you would like to suggest other FAQ sheets, just contact us
Additional skills support is available from two excellent services at UNC:
  1. LearnIT: Computer-Based Training ( and Technology Workshops (, where you can take, free-of-charge, online tutorials on Microsoft Office products (e.g. Word) as well as many other applications;
  2. (, where you may search for specific help. For example, using the search term "Microsoft Word"  and restricting retrieval to "documents" produced 44 very useful "hits."

  3. Find how-to's at
Bobby WorldWide Approved 508
Alexander Graham Bell Association | UNC-CH Division of Speech and Hearing Sciences

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