||FIRST YEARS provides a "common
library" of FAQs
documents, describing the skills you will need to succeed in distance courses.
If you would like to suggest other FAQ sheets, just contact
Additional skills support is available from two excellent services at UNC:
LearnIT: Computer-Based Training (http://learnit.unc.edu/)
and Technology Workshops (http://its.unc.edu/service-catalog/training/),
where you can take, free-of-charge, online tutorials on Microsoft Office
products (e.g. Word) as well as many other applications;
where you may search for specific help. For example, using the search term
"Microsoft Word" and restricting retrieval to "documents" produced
44 very useful "hits."