FIRST YEARS > FAQs Library

FIRST YEARS provides a "common library" of FAQs documents, describing the skills you will need to succeed in distance courses. If you would like to suggest other FAQ sheets, just contact us.    Adobe Acrobat Reader  APA Citation Documentation Attaching Files to Email and Discussion Board Messages Blackboard Short Course Copying and Pasting Discussion Boards Downloading video files Enabling Javascript FIRST YEARS Distance Education Technical Requirements Getting Technical Support Overview of Library Services Printing in Blackboard Printing Discussion Forum Postings Quicktime Movies: Downloading the Player RealMedia: Downloading the Player Saving Documents as RTF Files Subscribing to Listservs Using Blackboard's Drop Box  Using Tar Heel Reader Additional skills support is available from two excellent services at UNC: LearnIT: Computer-Based Training (http://learnit.unc.edu/), where you'll find online tutorials for Microsoft Office, as well as many other applications. help.unc.edu (http://help.unc.edu/, where you may search for specific help. For example, using the search term "Microsoft Word"  and restricting retrieval to "documents" produced 44 very useful "hits."

05/25/03

Alexander Graham Bell Association | UNC-CH Division of Speech and Hearing Sciences © FIRST YEARS, Last update: February 2010, Maintained by Lane Price Rose, WebSchool Solutions