FIRST YEARS > FAQs Library > Downloading Video Files
vertical line divider FIRST YEARS buffers our RealMedia® video files to minimize download times. However, even with buffering, playback can be "jerky" when using dial-up or slower DSL connections. Thus, for those of you who would like to have copies of the files on your hard disk, here is how you download from our server:
  1. Create a folder/subdirectory on your hard disk to receive the files. For Windows users, consider creating a folder in your "My Documents" directory.
  2. Go to the directory on our server. This will be given to you in your unit. In the example shown below with Windows XP, the location is
  3. Follow the directions below, depending on whether you are using Firefox or Internet Explorer:
Mozilla FirefoxMozilla Firefox (recommended browser) Internet ExplorerInternet Explorer
  • Position your cursor over a file name and right-click once. A pop-up dialog box will appear. In the screenshot below, you see the cursor "hand" over the file name "hallie.rv." 
  • In the "Option" option box that appears, choose "Save Link As" seen at the red arrow, then click OK
  • This brings up the "Save as" dialog box, where you may have to browse to find the location by clicking the down button (as seen at the green arrow).
  • When you locate the directory you created, click the Save button.
Downloading video files
  • Position your cursor over a file name and click once. 
  • A File Download Box will open, where you will choose Save.
  • In the "Save As" dialog box that appears, navigate to the folder in which you want to save the file.
  • Double-click on the located folder, then click Save.
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Alexander Graham Bell Association | UNC-CH Division of Speech and Hearing Sciences

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